Shopify Inventory & Product Operations Specialist Job Description

Position Overview

We are seeking a highly organized, detail-obsessed Shopify Inventory & Product Operations Specialist to own and manage all product and inventory operations across our eCommerce business.

This role requires someone who naturally thinks in a black-and-white, accuracy-first manner and takes pride in getting every detail right. Success in this position depends on exceptional attention to detail, strong organizational skills, and the ability to execute quickly without sacrificing accuracy. Small mistakes can create major customer experience, inventory, and revenue issues, so precision is non-negotiable.

This is a fast-paced retail environment where priorities shift quickly. The ideal candidate is highly responsive, thrives under deadlines, adapts to changing priorities, and understands the urgency required to support product launches, inventory updates, pricing changes, promotions, and merchandising initiatives in real time.

We are not looking for someone who is comfortable with "close enough." We need someone who naturally catches details others miss, follows processes carefully, takes ownership, and can execute urgent changes quickly and accurately.

Ownership & Accountability

This role serves as the primary owner of all inventory and product management functions across the business. The Shopify Inventory & Product Operations Specialist is fully responsible for ensuring product data, inventory levels, pricing, merchandising, imagery, and product organization are accurate, up-to-date, and maintained across all customer-facing channels.

This is not a support role. We are looking for someone who takes complete ownership of the product catalog and inventory ecosystem, proactively identifying issues, preventing errors, and ensuring every product is represented accurately at all times.

The person in this role will be accountable for:

All product creation, setup, and maintenance in Shopify.
Inventory accuracy across Shopify, the mobile app, and all sales channels.
Product pricing, promotions, markdowns, and updates.
Product tags, collections, categorization, and merchandising assignments.
Product imagery, photoshoot uploads, and asset organization.
Product page and collection page merchandising and layout management.
Restock processing and inventory adjustments.
Out-of-stock management and inventory troubleshooting.
Product launch execution and quality assurance.
Ongoing product catalog audits to ensure accuracy and consistency.

Success in this role requires someone who treats the product catalog and inventory as their responsibility from end to end. We need a highly accountable individual who takes pride in accuracy, moves with urgency when updates are needed, and understands that even small errors can directly impact sales, customer experience, and operational efficiency.

Key Responsibilities

Product Setup & Management

Create and launch new products in Shopify following established SOPs and brand standards.
Ensure all product information is 100% accurate, including titles, descriptions, pricing, SKUs, variants, sizing, tags, collections, and merchandising attributes.
Upload and maintain all product photography, photoshoot assets, and imagery.
Verify every product launch for accuracy before products go live.
Maintain consistency across Shopify, the mobile app, and all sales channels.
Manage ongoing product updates, edits, and maintenance.

Inventory Management

Maintain accurate inventory levels across all platforms.
Process restocks, inventory adjustments, and inventory transfers.
Manage out-of-stock products and inventory availability.
Identify, investigate, and resolve inventory discrepancies quickly and accurately.
Perform regular inventory audits to ensure data integrity.
Partner with internal teams to ensure inventory accuracy and product availability.

Merchandising & Site Maintenance

Manage product page and collection page layouts across the website and mobile app.
Execute merchandising updates, promotional changes, and seasonal launches.
Ensure products are properly categorized, tagged, and displayed.
Optimize collection organization and product visibility.
Maintain a seamless and accurate customer shopping experience.

Sales Channel Management

Maintain product listings across all active sales channels.
Ensure inventory, pricing, imagery, and product data remain accurate and synchronized.
Quickly address listing errors, channel issues, and merchandising updates.
Monitor channel performance and identify opportunities for improvement.

Quality Control

Conduct routine audits of products, collections, pricing, inventory, and merchandising.
Verify accuracy of promotions, markdowns, and product launches.
Proactively identify and correct errors before they impact customers.
Maintain the highest standards of accuracy across all product and inventory operations.

What We're Looking For

Critical Traits for Success

Extreme attention to detail with a "measure twice, cut once" mentality.
Ability to spot errors, inconsistencies, and missing information before they become problems.
Strong sense of ownership and accountability.
Comfortable working with clear processes and SOPs while maintaining a high level of accuracy.
Ability to work with urgency and execute time-sensitive updates quickly.
Highly organized with exceptional follow-through.
Proactive communicator who raises concerns and solves problems independently.
Ability to manage multiple priorities in a fast-moving environment without letting details slip.
Someone who takes pride in accuracy and genuinely cares about getting things right.

Qualifications

2+ years of Shopify administration, inventory management, product operations, or eCommerce experience.
Proven track record of managing large volumes of product data with a high degree of accuracy.
Strong understanding of Shopify products, collections, tags, inventory management, and merchandising.
Experience managing large SKU counts and complex product catalogs.
Ability to balance speed with precision in a deadline-driven environment.
Strong organizational, analytical, and problem-solving skills.
Experience working in a fast-paced retail, fashion, or eCommerce environment preferred.

Success in This Role

Product launches are accurate and on time.
Inventory discrepancies are rare and quickly resolved.
Pricing, tagging, imagery, and product information remain error-free.
Urgent updates are completed quickly and correctly.
The website, app, and sales channels consistently reflect accurate and well-merchandised product information.
The product catalog and inventory ecosystem are proactively managed, maintained, and improved.